Perhaps, with cost being a factor in our initial decision to go with Cashflow Manager, it was remiss of us not to further investigate the disparity as it would certainly appear to be one of those 'you get what you pay for' decisions. We did move over to a competitors program in time as our needs became more complex. It was not a sophisticated program by any measure when compared to other available offerings but it was certainly the most reasonably priced initially. What a disgrace!įor a simple business, Cashflow Manager Gold was our vehicle of choice and worked well for us as our business progressed. Our punishment for leaving Cashflow Manager was for them to lock us out of some of the features of our existing program that we had paid for outright some 20 years earlier. After seeing the new features we were entitle to we should have done it sooner. After it was clear that there was no help in sight we switched over to Quickbooks cloud based system. Simple things such as emailing an invoice through to a customer became a major project each day with the company quick to blame Microsoft and extremely reluctant to help out.
CASHFLOW MANAGEMENT UPDATE
When a Microsoft update caused problems back in 2018 the owners of this company, and I use the word company very loosely, simply lost the plot when it comes to what their customers were after. We were happy to pay the yearly support fee in case we had any problems or questions, though rarely used it over the 20 years. It managed our day to day business just fine and they would add new features from year to year to keep up with our needs. This program was great for our small business when we purchased it outright some 20 years ago.
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