Please report damages with photographs as soon as possible and inform the driver should any of the packaging be suspect and make sure this is noted on his paperwork. The hansgrohe iBox Universal Concealed Part Only offers quality, durability and flexibility in a single package.
Please inspect your order on arrival and alert the driver to any issue with the packaging or goods.
HANSGROHE IBOX VALVE DRIVERS
Please note, the pallet delivery service is a “kerb side” only service and drivers are not able to take goods off the pallet or inside the property. You will be contacted to arrange a convenient delivery day.
Most larger orders and fragile items (ceramic, glass) will be delivered on a pallet as this is the best way to protect items. Smaller items will be sent via DHL Parcels or XDP We will then telephone you once your items are ready for collection and of course there will be no delivery costs incurred. If you prefer to pickup your order from our showroom or warehouse, please select this option when proceeding through the Checkout. Other charges may apply for the Channel Islands and Ireland.Įxport charges can be discussed with our sales department for all other World Wide destinations including Zero VAT destinations being a speciality. Pallet delivery 2-3 day kerb-side service as CARRIAGE- £45 – Zone 1 (most of UK)Ĭentral London and parts of Scotland postal areas will have a £20 surcharge for pallet deliveries – this will be applied at checkout and classed as Zone 5. Overnight for larger items as STANDARD - £18 Many items have FREE delivery, but if this is not possible here are our charges. Our delivery charges are displayed on the product page and there is one charge per order (not per item). If you require a more precise delivery time please email us. We have provided a guide for each product that you view explaining the approximate delivery period it takes for us to receive the goods from the relevant supplier from your initial order date. There are however many items which are available for immediate dispatch. This spacer is available in all the different shapes of valve that we do, square, soft cube and round.Depending on the products you have ordered, we typically aim to deliver products within 7 days, however majority of products are to order from the manufacturer and could take longer, special orders can be confirmed on order. For this we have a spacer measuring 22 mm in depth which can be installed in front of the tiles but behind the face plate of the shower. The second part is if the wall is too thin and you are struggling to get the front face of the tile within the tolerances. The spacing block is installed between the iBox and the brass valve. To resolve this issue, you don't have to take the iBox out to move it within its tolerance, we have a spacing block that measures 25 mm in depth which will add 25mm onto the maximum line shown on the sticker guide located on the iBox. This item: hansgrohe iBox Universal Leak Preventing Valve Rough-in with Service Stop for Standard Shower Trims + hansgrohe 16181181 Exposed Thermostatic Basic Set 136.75 In Stock.
HANSGROHE IBOX VALVE INSTALL
An example of tolerance issues is having to pack out the tiles more than you thought to get the wall straight but the tiling ends up being over the maximum depth to install the iBox. A standard installation requires a depth between 80 and 108 mm to the front face of the tile, which is indicated on the outside of the iBox as a guide.
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